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Returns

Blue Bear Co strives for excellent customer service and superior quality products. We understand that things may not be to expectation, or products can compromise. Our business offers a return policy that applies to all items offered on our website. Information about returning items is below:

 

Return Policy

Every order comes with a returns form should you be unhappy with any item in your order. Should you feel the need to return, please complete the attached paper within 14 days and post it to our address. We kindly note we cannot accept any returns where there is evidence that the client has damaged, or compromised the product.

 

Our Guarantee

Blue Bear aims for satisfaction with every order. We back our sublime offerings with a guarantee of quality. Should you provide evidence of any product that does not meet our high standards, please notify our customer service team. We will action the issue immediately – and be in touch to discuss the next steps.

 

Price Adjustments and Exchanges

Blue Bear allows for exchanges on products within 14 days of the original purchase or 7-days of arrival. Please complete the exchange form attached to your order with the product returned, and the product you desire. We offer credit to compensate for any prices differences within 7-days of the order’s arrival.

 

Other Information

If the information above does not answer queries about our return policy, let us know. We encourage our clients to contact our customer support team to discuss any concerns further.

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